At ThinkTech, we have always believed in supporting the businesses around us and we want to help you with your business’ continuity. In light of COVID-19, people are called to stay at home, this will prompt you to rethink and reorient your business strategy. Staying at home has altered your target customers’ behaviours in the last few days. Now more than ever, your customers are spending more time online and it is affecting the way you conduct your business with them. To consider this drastic shift in consumer behaviour, most brands are focusing their marketing and business transformation spend over online platforms. Therefore, the performance and ROI of each of your online avenue has become even more critical.
Additionally, here are some ways where we might be able to help you during these times:
1. Start selling your products and services online
If you aren’t already selling products or offering services online (if it makes sense for your business), you must redefine and reorient your business strategy. Bring your business online so that your products and services are accessible and available to your customers.
2. Improve performance and user experience on your existing website’s e-commerce platform
We understand that your e-commerce site wasn’t the focus of your business prior to a few days ago and therefore, might not be in the best shape. In its current state, it may not be able to handle the increased traffic and requests from your customers who are now choosing to buy online. Avoid putting your website under stress from longer page loading times, website crashes or inability to load inventory from the website’s backend.
3. Switch to a more robust e-commerce platform
We understand you may find the need to upload your entire inventory into your website versus fewer selective products before. However, your current website set-up may not be able to support all the load in an efficient manner. Therefore, you may need to switch to a more robust and easier to use platform such as Shopify in order to efficiently update your e-commerce.
4. Enabling work from home for your employees
As you and your employees are starting to work from home, we can help you procure devices and set-up remote software for them, so that your team can start working in a collaborative environment.